Expect More with Vulcan Service

If you want maximum value from your fleet, you need the service you can only get from Vulcan.

Vital service surrounding your fluid ends and associated components can make all the difference to productivity and profitability. Vulcan goes above and beyond to deliver personal service, commitment, flexibility, and responsiveness, never before seen in hydraulic fracturing equipment.

Concierge Field Trials

Vulcan Industrial’s superior service starts before you even make a fleet-wide purchase. To help you experience the performance difference and ensure that no aspect of your trial interferes with everyday operation, Vulcan sends a degreed engineer on site to accompany all field trials. We also provide extensive data, documentation, and reporting so you can make the best possible equipment decision for your fleet.


Repairs and Reengineering

We also unlock trapped value from the hardware you already own. Vulcan can send a technician to examine used equipment for a repair economics determination and explore savings by reengineering hardware for alternate power frames. And with these services, we take care of all related logistics to make everything easy.


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On-site Parts Consignment

Vulcan Industrial provides on-site replacement parts and restocking supplies staged within your area of operation for more uptime and peace of mind. With weekly inventory counts that keep you ready to go, you’ll always have what you need:

  • Valves
  • Seats
  • Hammer Union Seals
  • D-rings
  • Gauge Port Retainer Nuts
  • Valve Spring Retainers
  • Suction Covers
  • Discharge Flanges
  • Boss Seals
  • Plungers
  • Packing Nuts
  • Packing Kits
  • Service Tools
  • Many Other Component Parts

Is there another way your fluid end provider could deliver better service in the field? Reach your Vulcan Industrial engineer, and let’s talk about it.

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Quality that Just Won't Quit

Making something that genuinely lasts doesn’t happen without commitment, discipline, teamwork, and detailed planning. Vulcan engineers and builds every product with an eye toward exceptional quality, using its proprietary Vulcan Quality Management System (VQMS). This ISO 9001:2015 certified program provides clear guidance and compulsory processes and protocols that make Vulcan products among the toughest in the business.


Supply Chain Engineering

Vulcan is one of the few remaining suppliers in the industry that touch our forgings from start to finish. But as with every integrated supply chain, we are only as good as our strategic partners. That is why we only source critical components and raw materials from ISO 9001-certified companies in the United States and European Union, which pass our rigorous and continual production part approval process (PPAP). And because our supply chain partners are trusted suppliers and experts in their field, we can ensure quality and service for every order.


Sustainable Quality of Life

Creating equipment that performs to elite standards in the field means creating an organization that performs at the human level. That means keeping people safe and healthy in everything they do—whether in the field, shop, or office. Vulcan personnel strictly adhere to stakeholder safety protocols and follow our in-house procedures.


Strong Safety Culture

We train and encourage our team to not only act safely but also to help improve the safety of their surroundings every day.

Training & Certifications

Vulcan employees receive extensive training and certifications to ensure they can do the job, stay safe, and work responsibly.

Environmental
Stewardship

Vulcan goes beyond compliance to help protect partners and communities from avoidable risks to the environment.

Personal Wellness

We recognize and respect the vast talent entrusted to this organization, proactively supporting employees' physical and mental wellness.

Community Support

Our organization values the communities that host our facilities and end-use fleet customers, helping make a difference where possible.

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